Frequently asked questions
Quick answers about delivery, returns, sizing and payment. Still stuck? Tap the WhatsApp button.
Standard delivery is 2 to 4 working days across Morocco. Orders placed before 2 PM ship the same day.
Yes — free standard delivery anywhere in Morocco on orders over 499 DH. Below that, a 35 DH flat fee applies.
Of course. Cash on delivery is available everywhere in Morocco. Pay the courier when your package arrives.
You have 14 days from delivery. The item must be unworn, with tags attached, in original packaging. Reach us on WhatsApp and we will arrange the return at no cost to you.
Yes. Our sizing follows international standards (XS to XL for women; ages 2 to 12 for girls). For a relaxed fit, size up.
SHELLA is a brand of SwiftCap SARL, headquartered in Agadir, Morocco. All orders ship from our Agadir warehouse.
WhatsApp is fastest: +212 661 206 605, daily 9 AM to 9 PM. You can also email contact@shellaboutique.com — we reply within 24 hours.
Not yet. We currently serve all 12 regions of Morocco. International shipping is on our roadmap — subscribe to the newsletter to be notified.